Frequently Asked Questions
Everything you need to know about PicassoTiles STEM Magnetic Building Tiles products and services.
What age group are PicassoTiles STEM Magnetic Building Tiles suitable for?
Our magnetic tiles are designed for children aged 3 and up. They are engineered to be safe, durable, and easy for small hands to manipulate while fostering early development in science, technology, engineering, and mathematics.
Are your products safe and non-toxic for children?
Yes, safety is our top priority. All PicassoTiles products are made from BPA-free, non-toxic, lead-free ABS plastic. They meet or exceed all international safety standards, including ASTM and CPSIA certifications.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days within the continental United States. We also offer expedited shipping options at checkout if you need your building sets for a special occasion or gift.
What is your return policy?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund or exchange. Please contact our support team to initiate a return label.
Are these tiles compatible with other magnetic tile brands?
Yes, PicassoTiles are designed to be universally compatible with most other standard-sized magnetic building tile sets, allowing you to expand your existing collection seamlessly.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure and convenient checkout experience.